The print shop 22 updates12/18/2023 Under File Format Filter, select the same format that is used by your CtP-RIP.Under Color Depth (per Channel) Filter), activate the 1-Bit.Under Workflow Name, enter a name for your workflow.From the menu on the left, choose Input Settings.In this case, please first create a new hotfolder for the workflow by selecting New Hotfolder. If you have not created any hotfolder yet, New Workflow. Right-click on a free space and choose New Workflow. Select the hotfolder for your new workflow. Click the following link for further information: Paper Feed Adjustment If the issue still persists after following these steps, please adjust the paper feed. You can find this setting under Roll Paper > Advanced Paper Settings > Lateral Feed Adjustment. Is your printer an Epson Sure Color SC-P7500 or SC-P9500 model? If yes, please make sure that the device's lateral feed adjustment is deactivated.If you also print bidirectionally, the sequence is important: first align for unidirectional printing, then for bidirectional printing. Is enough media left on the roll? If not, please insert a new roll.Is the correct media loaded? If not, please replace the media.In case of blocked ink nozzles, perform 1 - 2 power cleanings for the affected colors.Print a nozzle test to make sure that there are no blockages inside the printing nozzles.Shake all cartridges carefully for about 10 - 15 seconds, especially those for the colors orange, green, and violet.If it has expired, please replace your cartridges. Make sure that the shelf life of your cartridges has not expired.Clean the measuring head and the white tile.Turn off the printer completely and disconnect it from the power supply.a screenshot of the error message, if one was displayed.the installed Application Service version.Please provide the following information with your request: Is there an error message shown in the license dialog? Here you can find troubleshooting solutions for possible error messages in GMG ColorProof.ĭid none of these steps help you fix the issue? Please contact us, we will be happy to support you personally.Cloud licensing does not work with earlier versions. Please remember that the Application Service can only communicate with the cloud from GMG ColorProof 5.13, GMG OpenColor 2.4, and GMG ColorServer. You cannot see a version number there? Then no cloud-enabled Application Service is installed. Has the refresh been successful? If not, please restart GMG ColorProof and check the status in the license overview again.ĭid the restart help? If not, please check if the version number of the installed Application Service is displayed at the bottom of the license overview.Is your license listed there? If not, please click the Refresh button to update the license overview. In the program menu, click Help > Update License.Here's how you can check if the transfer was successful: If you do also use other GMG solutions on your computer, the Uninstall is successfully finished at this point.Īfter you have received the order confirmation, the license will be sent to your system within one hour.
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